FAQs

FAQs – FitnessFul

1. What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options.

2. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress on our website or the carrier’s tracking platform.

3. Do you offer international shipping?
Currently, FitnessFul ships within the United States. International shipping options may be available upon request; please contact our customer service for more information.

4. What is your return and refund policy?
Please refer to our Return Policy page on our website for detailed information regarding returns, exchanges, and refunds.

5. How long does delivery take?
Standard shipping typically delivers within 7-12 business days. Expedited options are available for faster delivery at checkout.

6. Can I change or cancel my order after placing it?
If you need to modify or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate your request before the order is processed or shipped.

7. What should I do if I receive a damaged or incorrect item?
Please contact our customer service immediately with photos of the damaged or incorrect item. We will work with you to resolve the issue promptly.

8. How do I contact customer service?
You can reach our customer service team by email at fitnessful@usa.com